Energy Assistance asbl-vzw whose head office is situated Boulevard Simon Bolivar, 34 1000 Brussels respect the Belgian federal law and the European community directive on privacy. The personal data are processed in a confidential way and this is the same for all visitors of the website

Energy Assistance is the unique owner of all the recorded data and these will be only used within the framework of his own activities. Your data will never be used for commercial purposes or communicated to thirds.

Which data ?

We keep in a database the personal data communicated by the people who complete a form of contact, registration  or request for a project available on the site Those personal data are not kept on server of this website.They are recorded so as to be only used to supply you with information for which you would wait reasonably or for which you have agreed to.
These recorded data are used, except explicit opposite mention, only in these precise frames and in order to hold you informed about our actions.
Energy Assistance asbl-vzw makes every effort to protect in a optimal way its network against the accesses unauthorized and to guarantee the confidentiality of the collected personal information.
Protecting the privacy of children is important. For that reason, we never collect or maintain information at our web site from those we actually know are under 18.
The data recorded within a donation via your bank payment are stored in a database. Those data are used to send to you, where necessary, a fiscal certificate relative to your donations and to keep you in touch about our actions.
We will keep the data up to date and not retain the information longer than is necessary.

Who ?

Only the authorized people have only access to the strictly necessary data for the execution of their task. According to the law, you have an access right to the information which you concern you, a right of correction or deletion.
In order to be able to do it, please contact or Energy Assistance asbl/vzw Boulevard Simon Bolivar, 34  1000 Brussels

Cookies and similar technologies

Whenever you browse on the website, read pages, or download information, it can be we record certain information about your visit from the computer you use to access our site.
We can use cookies on the website cookie is a list of letters and figures created by our website and stored on your computer when you browse on our site. The cookie does not collect or does not contain personal information and does not create any risk in terms of protection or virus for your computer.
When you browse again on our site, the cookie associates your computer with the information which you gave us during your first visit or during your first recording and thus helps us to remember you. It allows you to save time.
Obviously, you can continue to use the site even if you chose not to accept the cookie on your browser.


All the rights, among which all the names, the images, the logos identifying Energy Assistance relative to this Website and to its contents, are held or licensed by Energy Assistance or still used by Energy Assistance in agreement with the current law or the holder of the copyright.It is forbidden to copy, to reproduce, to publish, to download, to send, to spread or to pass on any text, image, graph, logo, touch, icon, image or their use and arrangement to the present site, as well as any software or relative source code, for commercial purposes or of public use without the prior written consent of Energy Assistance or the holder of copyright. Any such use may constitute an infringement of the holders’ rights.

It is forbidden to adapt, to modify either to create one of the supports(media) or information of this site or to use it in other purposes that the not commercial personal use. You are supposed to agree to use this site only in legal purposes.

In no event will Energy Assistance be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the site.

Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.
Extern links

Energy Assistance doesn’t represent, guarantee, assumes or is not responsible for external sites having a link with this site. Any external site which you will visit by clicking a link of this site is not under control of Energy Assistance and you visit them at your own risks.
Law and juridiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of Belgium.  Disputes arising here from shall be exclusively subject to the jurisdiction of the courts of Belgium.  If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.
Energy ssistance reserves the right to change any of its terms and conditions at any time by posting changes online.

If you do not accept these Terms in full, you must stop using this website immediately.